Profile replacement and corrections
If a sample profile needs to be claimed, replaced, corrected, or reassigned, submit a claim request or contact support. We review ownership and profile accuracy before making public changes.
Reputation Elites
Refund / Replacement Policy
Refund and replacement policy
How cancellations, corrections, and profile replacement requests are handled.
Reputation Elites provides profile access, dashboard tools, listing review, lead capture, and visibility reporting. Because profile setup and review work may begin quickly, refund and replacement eligibility depends on account status, service use, and work already performed.
Plain-English summary
What this means in practice
This page is designed to make the platform easier to trust before a visitor submits a claim, creates an account, or pays for a profile plan.
- Refund eligibility depends on account status, service use, and whether profile setup/review work has already started.
- Profile corrections, replacements, and ownership claims are reviewed before changes are applied.
- Cancellation may restrict paid features, paid placement eligibility, and advanced reporting.
- Support can review billing or profile replacement questions case by case.
Core operating points
Cancellations
Members may manage billing through the billing portal when available. Canceling a subscription may restrict paid features, paid placement eligibility, advanced reporting, and plan-specific access.
Refund review
Refund eligibility may depend on whether account access was provided, profile setup started, review work was performed, assets were processed, or dashboard tools were used.
Replacement instead of refund
When appropriate, we may correct, revise, replace, or reassign a profile rather than issue a refund, especially when the issue is profile accuracy or ownership.
Questions
Common questions
These answers explain how the platform works for visitors, members, and businesses reviewing a profile.
Can a profile be corrected instead of refunded?
Yes. When the issue relates to profile accuracy, ownership, or replacement, the platform may correct, revise, replace, or reassign the profile.
How are cancellations handled?
Members can manage billing through the billing portal when available. Canceling may restrict paid features and plan-specific access.
Are refunds automatic?
Refund review may depend on access provided, work started, profile review, asset processing, and platform use.
Next step
Build profiles buyers can trust.
Use these pages to understand how Reputation Elites reviews profiles, handles member access, and protects visitor trust.
Questions about this page? Contact Reputation Elites support for clarification or corrections.